Stage II:
Creativity, Innovation
and Adaptability

This theme focuses on the communication skills needed to create, share, and use ideas in new ways, and the ability to adjust when changes occur. Find out more about these skills at Language for Success and Skills for Success.

Choose a CLB level by clicking below to access information about Real-World Tasks and Detailed Sample Tasks for this theme. 

CLB 5

CLB 5

CLB 6

CLB 6

CLB 7

CLB 7

CLB 8

CLB 8

Listening

CLB 5

Follow instructions to complete a task at work from a conversation with your supervisor.  

Comprehending Instructions

Understand simple to moderately complex 
directions and instructions for generally familiar 
and relevant procedures. 

  • Follows a range of basic cohesive devices 
indicating order and sequence.
  • Seeks clarification and confirmation, if 
required.

Listen to a colleague’s explanation of how 
to make the workplace more inclusive for 
disabled people.

Comprehending Instructions

Understand information about familiar or relevant topics. 

  • Gets the gist.
  • Identifies opinions.

Participate in a brief “water cooler” 
conversation at work with one colleague.

Interacting With Others

Understand the gist and some details in 
moderately complex common and predictable 
social exchanges.

  • Identifies specific factual details and 
implied meanings.
  • Interprets feelings such as interest, 
likes/ dislikes, preferences.

 

Interacting with Others

Participate in basic social conversations 
for some everyday purposes. 

  • Opens and maintains a conversation.
  • Responds to small talk.

CLB 6

Follow instructions to start a project at work 
from a conversation with your supervisor.

Comprehending Instructions

Understand moderately complex directions 
and instructions for technical or non-technical 
tasks. 

  • Follows sequence markers or other linguistic 
clues to infer order of steps.
  • Responds with actions to directions 
and instructions.

Listen to a colleague’s opinion on how to 
make the workplace more inclusive for 
disabled people.

Comprehending Instructions

Understand short group interactions 
and discussions on familiar topics. 

  • Identifies topic-specific words, phrases and expressions.
  • Interprets factual information, explanations 
and opinions.

Participate in a “water cooler” conversation 
at work with 2-3 colleagues.

Interacting With Others

Understand common social exchanges. 

  • Identifies specific factual details 
and implied meanings.
  • Identifies mood, attitude and emotional states from tone and intonation.

 

Interacting With Others

Participate in routine social conversations 
for some everyday purposes. 

  • Uses and responds to small talk.
  • Encourages conversation by adding supportive comments.

CLB 7

Listen to a workplace presentation on how
to make the workplace more inclusive for
neurodivergent people.   

Comprehending Instructions

Understand extended descriptive or narrative 
monologues or presentations about personal
experiences, general knowledge or familiar 
work-related topics, even when some 
information is presented out of sequence. 

  • Identifies factual details, main ideas
and supporting details.
  • Interprets factual information, 
explanations and opinions.

Participate in a “water cooler” conversation at work with a small group.

Interacting With Others

Understand moderately complex social exchanges. 

  • Identifies emotional state, mood and attitude from tone and intonation.
  • Interprets feelings such as gratitude, hope and appreciation.

 

Interacting with Others

Participate in less routine social conversations for many everyday purposes. 

  • Opens and maintains a short formal 
conversation, closing with 3 customary 
steps (pre-closing, closing, leave-taking).
  • Introduces a person formally to a group 
in a way that is appropriate to the situation 
and audience. 

CLB 8

Actively listen to a workplace presentation on how to make the workplace more inclusive for neurodivergent people and understand 
the benefits for all.

Comprehending Instructions

Understand extended monologues or presentations on topics that are generally 
familiar and related to general knowledge or technical/ work-related issues in own field.

  • Identifies the main idea (which is not 
explicitly stated) and detailed information.
  • Identifies rhetorical discourse markers and patterns of chronological order and sequence, comparison and contrast, 
and cause and effect.

Participate in a “water cooler” conversation
at work and politely request that a colleague 
stop asking about a personal subject.

Interacting With Others

Understand moderately complex social
exchanges. 

  • Interprets feelings such as gratitude, hope, appreciation, disappointment, 
satisfaction, dissatisfaction, approval 
and disapproval. 
  • Identifies some nuances in attitude, emotional tone and register.

 

Interacting with Others

Participate in less routine social conversations for most everyday purposes. 

  • Asks follow-up questions to keep conversations going. 
  • Responds to minor conflicts or complaints, or comforts others in distress.

Speaking

CLB 5

Explain to a colleague how to use the 
photocopier for a basic task.

Giving Instructions 

Give instructions and directions for everyday 
activities and processes. 

  • Uses appropriate courtesy forms 
and structures. 
  • Uses appropriate expressions to 
sequence instructions.

Negotiate with a vendor about a quoted price for a product.

Getting Things Done

Give and respond to informal requests, permission, suggestions and advice. 

  • Provides details and gives reasons.
  • Uses modals with the appropriate level of politeness.

CLB 6

Explain to a colleague how to use the 
photocopier for a specific, advanced job.

Giving Instructions 

Give sequential instructions and directions for everyday activities and processes. 

  • Uses correct sequence of steps. 
  • Checks to confirm understanding.

Negotiate with a vendor about a quoted 
price for a product, giving persuasive 
arguments why you should not pay full price.

Getting Things Done

Give and respond to informal and somewhat 
formal suggestions and indirect requests.

  • Gives reasons and predicts consequences 
of not following through.
  • Uses modals with the appropriate level 
of politeness.

CLB 7

Explain to a colleague how to connect the
photocopier to a computer.

Giving Instructions

Give instructions and directions for technical and non-technical tasks, procedures and 
processes.

  • Uses correct sequence of steps.
  • Uses clear references and provides 
necessary details.

Brainstorm ideas with a small informal group for a project to improve employee mental health.

Sharing Information

Give detailed information; express and qualify opinions and feelings; express reservations, approval, disapproval, possibilities and 
probabilities one-on-one and in small group 
discussions or meetings.  

  • Provides necessary information.
  • Summarizes information and ideas 
to clarify and confirm understanding.

CLB 8

Explain to a colleague how to install and 
set up a new photocopier.

Giving Instructions 

Give instructions and directions for a broad 
range of technical and non-technical tasks, 
procedures and processes. 

  • Uses clear references and provides 
necessary details.
  • Uses appropriate intonation so that listener 
can follow.

Brainstorm with a group for a project to 
improve employee mental health and express opinions and or concerns about others’ ideas.

Sharing Information

Give detailed information; express and qualify 
opinions or concerns; present solutions and 
options; indicate opposition or support for 
a stand in one-on-one interactions and small 
group discussions or meetings. 

  • Provides detailed information and presents 
options as needed.  
  • Expresses and qualifies opinions, feelings, 
doubts and concerns.

Reading

CLB 5

Read feedback from an employer in a 
performance review.

Getting Things Done

Get information from simple to moderately 
complex business or service texts (such as 
public announcements, brochures, notices, 
business letters and flyers).  

  • Gets the gist.
  • Identifies key information and finds 
specific details.

Read an article about how creativity can help improve mental health and understand 
the main idea and important details.

Comprehending Information 

Understand simple to moderately complex 
descriptive or narrative texts on familiar topics.  

  • Identifies organization of text and links between paragraphs.

CLB 6

Read feedback from an employer in a 
performance review and understand how to set goals based on areas of improvement.

Getting Things Done

Get information from moderately complex 
business/ service texts containing advice, 
requests or detailed specifications. 

  • Identifies main ideas, factual details 
and some implied meanings.
  • Identifies the writer’s purpose, intent, 
mood and attitude in sections of text.

Read an article about how creativity can 
help improve mental health and understand 
how to incorporate some creativity into 
everyday routines.

Comprehending Information

Understand moderately complex descriptive 
or narrative texts on familiar topics.

  • Distinguishes facts from opinions.
  • Identifies organization of text and links between paragraphs.

CLB 7

Read a list of changes to a job description
and understand the expected changes.

Comprehending Information

Understand moderately complex instructions 
and instructional texts for multi step procedures related to familiar tasks, which may be
specialized or technical. 

  • Interprets sequence and location signals
and implied meanings to infer the correct 
sequence. 
  • Follows instructions as required to 
complete the task.

Read an article about the importance of 
professional development and setting goals 
at work.

Getting Things Done

Get information from moderately complex 
business/ service texts containing assessments, 
evaluations and advice. 

  • Identifies main ideas, key details 
and some implied meanings.
  • Identifies the writer’s purpose, intent, 
mood and attitude in sections of text.

Read an article about how creativity can improve mental health with examples of how creative art therapy has been used to help improve mental health in the BIPOC community.

Comprehending Information

Understand moderately complex extended 
descriptions, reports and narrations on 
familiar topics.

  • Distinguishes facts from opinions. 
  • Evaluates ideas in text to draw conclusions.

CLB 8

Read a list outlining significant changes to a job description and understand how to adapt to the changes.

Comprehending Information

Understand extended, moderately complex, 
multi step instructions and instructional texts for established (set) procedures related to specialized tasks. 

  • Interprets sequence and location signals and implied meanings.
  • Follows instructions as required to 
complete a task.

Read an article about how to support 
employees with goal setting during the 
performance review process.

Getting Things Done

Get information from moderately complex 
business/ service texts containing proposals, 
recommendations and statements of rules, 
regulations or policies.

  • Identifies main ideas, key details 
and implied meanings. 
  • Scans text and makes inferences to select 
the relevant information.

Read an article about how creative projects
have been used to help improve mental 
health in the BIPOC community and how this can be beneficial in the community, 
schools and workplace.

Comprehending Information

Understand moderately complex extended 
descriptions, feature articles, reports and 
narrations.

  • Follows sequences of narrations or processes.
  • Locates and integrates relevant 
information across paragraphs/ sections 
of the text.

Writing

CLB 5

Create a mind map when a colleague 
explains a new workplace strategy to 
improve employee mental health.  

Reproducing Information

Reduce short, factual, oral discourse to notes 
or messages.

  • Includes important points with accurate 
details.
  • Conveys a clear message.

Write a note to a colleague with 
recommendations to implement a plan.
 

Getting Things Done

Write short business or service correspondence 
for routine personal needs. 

  • Conveys a sense of audience in language 
and format.
  • Conveys the message clearly.

CLB 6

Create a mind map when brainstorming 
ideas in a group for a new project to improve 
employee mental health.   

Reproducing Information

Reduce short, factual oral discourse to notes 
or messages.

  • Takes notes and reduces written or oral 
information to important points with 
accurate details. 
  • Uses common conventions such as 
point form.

Create a flow chart (or other formatted text) 
of recommendations to implement a plan..
 

Getting Things Done

Write short business or service correspondence 
for routine purposes.

  • Conveys a sense of audience in language 
and format.
  • Conveys the intended message.

CLB 7

Negotiate the price of a service with a vendor.

Getting Things Done

Write business or service correspondence 
for a range of routine and less routine purposes. 

  • Conveys a clear message. 
  • Conveys a sense of audience in 
language and format.

Make a slideshow with accessibility features 
to outline recommendations to implement 
a plan.
 

Getting Things Done

Write business or service correspondence 
for a range of routine and less routine purposes.

  • Conveys a clear message.
  • Conveys a sense of audience in language 
and format.

CLB 8

Negotiate the price and features of a service 
with a vendor.

Getting Things Done

Write business or service correspondence
for an expanding range of purposes. 

  • Conveys a clear message to the reader.
  • Conveys a sense of audience in language 
and format.

Make a slideshow with accessibility 
features to give detailed recommendations 
to implement a plan.
 

Getting Things Done

Write business or service correspondence 
for an expanding range of purposes. 

  • Conveys a clear message to the reader.
  • Conveys a sense of audience in language 
and format. 

Sample Real World Tasks

This information is aligned with the Canadian Language Benchmarks (CLB) and is designed to help guide you in the planning process. You can use these sample real-world tasks to guide and inform your selection or creation of skill-building activities, skill-using tasks and assessment tasks

These sample real-world tasks include the following: skill, real-world task, competency area, one competency statement and two sample indicators of ability. This is not an exhaustive list: there are more indicators of ability and information about this CLB level in Canadian Language Benchmarks English as a Second Language for Adults. Consult this resource for more information and to select 
your own competencies or indicators of ability. Remember, you can use more learner-friendly language in your materials and assessments.

This is NOT a lesson plan, module plan or curriculum.