Real-World Task Guidelines:
Stage II
CLB 8
Digital Literacy

Possible Topics
This theme may include these topic areas:
And so on
Planning Context
Learners may require the following:
- Use of a unilingual dictionary to confirm or clarify meaning
- Some support understanding faster conversations or abstract, idiomatic and colloquial language
- Some support understanding appropriate levels of formality and tone, especially in relation to hierarchy and relationships in the workplace
- Some explicit language instruction to convey respect, appreciation and inclusivity
- Information on resources, supports, services and programs related to the theme
Instructors may need to:
- Explain some abstract, idiomatic or colloquial language and/ or cultural references
- Include teaching of pragmatics, strategic competence and sociolinguistic knowledge (cultural references, non-verbal communication, sociolinguistic norms and attitudes, speech styles and registers)
- Include collaborative group and pair work to apply the learned skills and promote the development of communication skills and teamwork, including simulations that allow learners take on different roles and understand different perspectives
- Adapt online resources for accessibility/ use in the classroom and explain that certain tasks are authentically completed online
- Incorporate learning of background information related to the theme
Comprehending Instructions
Understand simple to moderately complex, step-by-step instructions and instructional texts for multi-step procedures related to everyday situations.
- Interprets sequence and location signals and implied meanings.
- Follows instructions as required to complete a task.
Getting Things Done
Understand communication intended to influence or persuade in situations related to personal decisions or to work-related issues in own field.
- Identifies stated and unspecified meanings.
- Interprets warnings, threats, suggestions, recommendations and proposed solutions.
Reproducing Information
Reduce oral discourse about established procedures into notes that can be used to write instructions.
- Reduces information to main points with accurate supporting details and no major omissions.
- Conveys essential information.
Comprehending Information
Understand extended monologues or presentations on topics that are generally familiar and related to general knowledge or technical/work-related issues in own field.
- Identifies the main idea (which is not explicitly stated) and detailed information.
- Interprets factual information, explanations and opinions.
Sharing Information
Give presentations to describe and explain structures, systems or processes based on research.
- Presents information using connected discourse.
- Narrates coherently so that agents, actions, circumstance, process and sequence are clear.
Comprehending Instructions
Understand simple to moderately complex, step-by-step instructions and instructional texts for multi-step procedures related to everyday situations.
- Interprets sequence and location signals and implied meanings.
- Follows instructions as required to complete a task.
Comprehending Instructions
Understand extended, moderately complex, multi step instructions and instructional texts for established (set) procedures related to specialized tasks.
- Interprets sequence and location signals and implied meanings.
- Follows instructions as required to complete a task.
Getting Things Done
Get information from moderately complex business/service texts containing proposals, recommendations and statements of rules, regulations or policies.
- Identifies main ideas, key details and implied meanings.
- Scans text and makes inferences to select the relevant information.
Sharing Information
Write 3 or 4 connected paragraphs to relate a historical event, provide a detailed description of a phenomenon, explain a procedure, or express and analyze opinions on a familiar abstract topic.
- Addresses the purpose of the task.
- Provides accurate and detailed descriptions, explanations and accounts of events in a clear sequence.
Additional Sample Real-World Tasks and Competency Areas
Listen to a news story about a phishing scam and how you can avoid getting caught in one. (Getting Things Done/ Comprehending Information)
Give instructions to a co-worker about how to use a workplace tool or app such as Trello or ProofHub. (Giving Instructions)
Read information about how to prevent cyber-bullying and other online dangers. (Getting Things Done)
Create an online presentation for a webinar using tools such as PowerPoint or Prezi. (Getting Things Done)
Additional Resources
- Avenue
- CCLB: Centre for Canadian Language Benchmarks
- CCLB Language for Success: Language for Success – Centre for Canadian Language Benchmarks
- Digital Media Literacy
- Government of Canada: Get Cyber Safe
- Media Smarts: Welcome to MediaSmarts | MediaSmarts
- Norquest College Digital Citizenship: Digital Citizenship – Online Learning and Digital Literacy – Research Guides at NorQuest College
- Skills for Success: Skill components and proficiency levels
- Tutela: Tutela.ca | PublicHomePage
- W3C Web Accessibility Initiative: Introduction to Web Accessibility | Web Accessibility Initiative (WAI) | W3C
- UP Skills for Work: UP Skills for Work Get Started: Digital
- UP Skills for Work: Free Employee Training Resources l UP Skills for Work
Digital Literacy Strategies
Successful completion of some tasks may require some baseline digital knowledge and skills.
Learners may need to:
- Locate, navigate and use websites.
- Use videoconferencing technology for online meetings.
- Understand and have good email and meeting etiquette.
- Use digital tools such as PowerPoint to create presentations.
- Fill in forms online.
- Use online recording tools.
- Scan online resources to find information.
- Identify safe and reliable sources of information and news.
- Understand safe use of the internet and social media.
- Recognize scams and phishing through messaging on social media platforms, email or phone calls.
Instructors can:
- Introduce websites that are relevant to the task(s).
- Support learners in finding, navigating and using websites.
- Teach reading strategies such as skimming and scanning to find information on websites.
- Share knowledge and strategies to ensure online safety.


Equity, Diversity and Inclusion Strategies
Instructors Can:
- Use diverse representations of people in all your learning resources and images, including people who are 2SLGBTQIA+, Indigenous, Francophone and of other cultures, and people who have disabilities or who are neurodivergent.
- Recognize and teach learners that Canada is a diverse place and has people from many different cultures. Canadian culture includes the cultures of all people in Canada.
- Teach that race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics and disability are all protected grounds under the Canadian Human Rights Act.
- Ensure digital resources used are accessible to all learners.
Trauma-Informed Strategies
Triggers:
- Learners may have experienced discrimination, racism, homophobia, transphobia, misogyny or gender-based violence. Discussions of EDI may be triggering, and be aware that there may be learners who need help, but it may also provide some comfort and support.
Strategies:
- Learners have the right to choose if, when and what they share about themselves.
- Giving learners the knowledge, skills and language to access resources can be empowering.

Sample Real World Tasks
This information is aligned with the Canadian Language Benchmarks (CLB) and is designed to help guide you in the planning process. You can use these sample real-world tasks to guide and inform your selection or creation of skill-building activities, skill-using tasks and assessment tasks.
These sample real-world tasks include the following: skill, real-world task, competency area, one competency statement and two sample indicators of ability. This is not an exhaustive list: there are more indicators of ability and information about this CLB level in Canadian Language Benchmarks English as a Second Language for Adults. Consult this resource for more information and to select your own competencies or indicators of ability. Remember, you can use more learner-friendly language in your materials and assessments.
This is NOT a lesson plan, module plan or curriculum.