Real-World Task Guidelines:
Stage I

CLB 4

Shopping

Planning Context

Learners may require the following:

  • Slow to normal rates of speech
  • Face-to-face or digital interactions (that are usually one-on-one or in small groups)
  • Topics related to personal relevance
  • Non-demanding contexts
  • Relatively short texts

Instructors may need to:

  • Adapt online resources for accessibility/ use in the classroom 
and explain that certain tasks are authentically completed online
  • Create simplified versions of online shopping websites
  • Create navigation guides for retail websites

Additional Sample Real-World Tasks and Competency Areas

Watch a short video of product review by a customer of a
product and identify the strengths and weaknesses of the product. (Getting Things Done)

Give a brief description of the best customer service you have experienced. (Sharing Information)

Read and follow instructions for how to send an online order to a store for pickup. (Comprehending Instructions)

Copy information from two online store websites
to compare the return policies to determine which site has the best policy for the consumer. (Reproducing Information)

Additional Resources

Digital Literacy Strategies

Successful completion of some tasks may require some baseline digital knowledge and skills.

Learners may need to:

  • Locate, navigate and use websites.
  • Have familiarity with and be able to use real-world tools such as automatic checkouts and subscription services.

Instructors can:

  • Support learners in finding, navigating and using websites.
  • Teach reading strategies such as skimming and scanning
to find information on websites.
  • Share knowledge and strategies to ensure online safety.

Equity, Diversity 
and Inclusion Strategies

Instructors Can:

  • Use diverse representations of people in all your learning resources and images, including people who are 2SLGBTQIA+, Indigenous, Francophone and of other cultures, and people who have disabilities or who are neurodivergent.

Trauma-Informed Strategies

Triggers:

  • Learners who have experienced trauma can be triggered by people in positions of authority.

Strategies:

  • Giving learners the knowledge, skills and language to access resources can be empowering.

Sample Real World Tasks

This information is aligned with the Canadian Language Benchmarks (CLB) and is designed to help guide you in the planning process. You can use these sample real-world tasks to guide and inform your selection or creation of skill-building activities, skill-using tasks and assessment tasks.

These sample real-world tasks include the following: skill, real-world task, competency area, one competency statement and two sample indicators of ability. This is not an exhaustive list: there are more indicators of ability and information about this CLB level in Canadian Language Benchmarks English as a Second Language for Adults. Consult this resource for more information and to select your own competencies or indicators of ability. Remember, you can use more learner-friendly language in your materials and assessments.

This is NOT a lesson plan, module plan or curriculum.