Real-World Task Guidelines:
Stage I

CLB 3

Shopping

Planning Context

Learners may require the following:

  • Slow to normal rates of speech
  • Visuals and contextual clues
  • Topics related to personal relevance
  • Non-demanding contexts
  • Relatively short texts

Instructors may need to:

  • Adapt online resources for accessibility/ use in the classroom 
and explain that certain tasks are authentically completed 
online use a range of familiar phrases and simple sentences and structures
  • Create simplified versions of online shopping websites
  • Create navigation guides for retail website

Additional Sample Real-World Tasks and Competency Areas

Listen to an apology from a sales associate about
a clothing item not available in your size.
(Comprehending Information)

Tell a friend a few sentences about a new store and what you can buy. 
(Sharing Information)

Read instructions for how to redeem a coupon through a website.
(Comprehending Instructions)

Copy a paragraph from a product warranty information
for a friend experiencing a problem with the product. (Reproducing Information)

Additional Resources

Digital Literacy Strategies

Successful completion of some tasks may require some baseline digital knowledge and skills.

Learners may need to:

  • Locate, navigate and use websites.
  • Have familiarity with and be able to use real-world tools such as automatic checkouts and subscription services.

Instructors can:

  • Support learners in finding, navigating and using websites.
  • Teach reading strategies such as skimming and scanning 
to find information on websites.
  • Share knowledge and strategies to ensure online safety.

Equity, Diversity 
and Inclusion Strategies

Instructors Can:

  • Use diverse representations of people in all your learning resources and images, including people 
who are 2SLGBTQIA+, Indigenous, Francophone 
and of other cultures, and people who have disabilities or who are neurodivergent.

Trauma-Informed Strategies

Triggers:

  • Learners who have experienced trauma can be triggered 
by people in positions of authority.
  • Complaining, even implicitly by returning a product, can be triggering for learners who have experienced trauma, especially for learners who have been in unsafe situations or have been in a political regime. Make sure that learners are always aware that this is a normal and acceptable part of shopping and be ready to provide support if needed.

Strategies:

  • Giving learners the knowledge, skills and language to access resources can be empowering.

Sample Real World Tasks

This information is aligned with the Canadian Language Benchmarks (CLB) and is designed to help guide you in the planning process. You can use these sample real-world tasks to guide and inform your selection or creation of skill-building activities, skill-using tasks and assessment tasks.

These sample real-world tasks include the following: skill, real-world task, competency area, one competency statement and two sample indicators of ability. This is not an exhaustive list: there are more indicators of ability and information about this CLB level in Canadian Language Benchmarks English as a Second Language for Adults. Consult this resource for more information and to select your own competencies or indicators of ability. Remember, you can use more learner-friendly language in your materials and assessments.

This is NOT a lesson plan, module plan or curriculum.