Needs Assessment

Needs assessment is the foundation of the learner-centred approach; 
it guides the instructor in teaching as it helps them understand learner needs in terms of learning styles, specific language needs, immediate real-life context, expressed topics of interest and so on. It is an ongoing process to examine what learners know and identify what topics or communicative tasks they need and want to learn about. Needs assessment is a key component of program planning and helps to establish a learner-centered classroom. There are two common types 
of needs assessments: initial needs assessments and ongoing needs assessments.

Initial Needs Assessment

Initial needs assessments are completed to establish baseline information about a learner and to identify an individual learner’s overall needs. They give you information about the learner’s CLB, education, prior knowledge and experience in a variety of contexts, and their self-identified needs.

An initial needs assessment should be completed whenever a learner joins a class or a term / period of learning begins. You can ask a learner questions about their background, education, areas of interest, language learning goals, topics they are interested in learning about and what communication concerns they might have.

Ongoing Needs Assessment

Ongoing needs assessments are completed to identify learners’ needs 
in a particular theme or subject area. They give you information about learners’ prior knowledge and experience, the skills they have gained and their self-identified ongoing needs.

An ongoing needs assessment should be completed whenever the class begins a new theme. You can ask which skills and strategies learners would like to learn and which tasks they would like to practice and complete. This encourages learners to feel they have a voice in their language learning journey. As an instructor, your observations in the classroom will also inform ongoing needs assessments.

The information from both types of needs assessment allows you, as 
the instructor, to tailor activities and tasks to meet the needs of your learners.

It is important to note that learners may not be able to articulate their needs, especially at lower levels, either because of language limitations or an unfamiliarity with the concept of expressing personal needs, or both. Instructor observation in these cases will be key. Instructors will need to observe and note important information that may inform learners’ specific language needs and other relevant information.

As learners become accustomed to the practice, needs assessments 
can be completed using activities such as:

  • polls, in-person or on Avenue
    checklists, in-person or on Avenue
  • multiple choice questionnaires, in-person or on Avenue
  • short answer questionnaires, in-person or on Avenue
  • one-on-one interviews, in-person or using an online conferencing tool
  • group discussions, in-person or in discussion forums on Avenue
  • reflections or journals, in-person or on Avenue

 

Choose activities that are level appropriate and that can be documented. Learners should have copies in the About Me section 
of their portfolio.

Considerations:

Be aware of topics that may be divisive in the classroom or sensitive 
for learners. All images, icons, scenarios and language used in needs assessments should be inclusive of and reflect the diverse peoples, identities and communities in Canada.

For Stage I, needs assessments should be clearly organized, easy to read and supported with pictures. Supplement 2: Portfolio Elements – Sample Forms in PBLA Guidelines in PBLA Practice Guidelines has sample needs assessments for Stage I learners.

EAL Literacy Learners

For EAL literacy Learners, needs assessments can be pictorial or can use words, depending on the EAL literacy level. CLB: ESL for ALL Support Kit provides additional information and samples to support instructors working with EAL literacy learners.

Helpful Hint

You would benefit from familiarity 
with previous sections under the 
“Instructional Practices” Essential Component.

Useful Resources and References
Related Essential Components

External Resources

 

External Courses